Shiuh Yaw Phang

Shiuh Yaw Phang

Solutions Engineering Director

Singapore

Download Resume (PDF)
Top Skills
Product Demonstration Problem Solving Customer Experience Management
Certifications

Python for Data Science and Machine Learning Bootcamp

Ethereum and Solidity: The Complete Developer's Guide

Education
Bachelor of Computer Science

Software Engineering

University Malaysia Pahang

2006 - 2010

First-class Honours
Languages
English Native or Bilingual
Mandarin Native or Bilingual
Bahasa Malaysia Limited Working

Professional Summary

Principal Solutions Engineer specializing in digital assets and payments, with extensive experience supporting tier-1 crypto exchanges and financial institutions across APAC. I work at the intersection of architecture, security, and client strategy, helping organizations scale fiat, stablecoin, and settlement solutions in regulated environments.

I bring a consultative, client-first approach to technical leadership, translating complex requirements into clear architectures and compelling executive narratives that drive adoption and long-term trust.

Professional Experience

Director, Solutions Engineering
Mar 2023 - Aug 2025
Checkout.com · Singapore · 5 years 6 months total

Led complex, high-value payment and digital asset engagements for tier-1 merchants, including global crypto exchanges processing $30B+ monthly volume.

  • Acted as principal technical advisor during discovery and solution design, translating client trading, settlement, and risk requirements into scalable payment architectures.
  • Designed and delivered custom fiat and stablecoin payment solutions, integrating with exchange payout models and high-throughput transaction systems.
  • Reduced end-to-end solution delivery timelines from ~1 month to ~2 weeks by standardizing reference architectures and aligning internal product, risk, and client engineering teams.
  • Partnered with internal product, compliance, and external vendors to deploy resilient, production-grade payment APIs with continuous post-launch optimization.
  • Established monitoring and transaction analytics frameworks to improve payment reliability, performance, and operational transparency.
Payment APIs Digital Assets Solutions Engineering Team Leadership
Director, Implementation Engineering
Sep 2021 - Mar 2023
Checkout.com · Singapore

Owned implementation strategy across APAC (China, Hong Kong, Singapore, Australia).

  • Led and mentored a regional team of implementation and sales engineers, serving as escalation point for complex or high-risk integrations.
  • Supported pre-sales solutioning, POCs, and executive technical presentations for enterprise merchants, including crypto platforms and fintechs.
  • Worked closely with sales and account teams to align technical architecture with commercial outcomes and regulatory constraints.
APAC Management Implementation POC Development Team Leadership
Senior Implementation Engineer
Mar 2020 - Sep 2021
Checkout.com · Singapore

Led technical discussions and solution demos covering card schemes, payment performance, and settlement mechanics.

  • Developed and maintained Checkout.com's Go SDK and JavaScript integrations to support merchant onboarding at scale.
  • Provided deep technical support for high-volume merchants, ensuring platform stability and optimized transaction flows.
Go SDK JavaScript Payment Processing Technical Support
Technical Lead & Product Manager (eCommerce & Mobile)
Jul 2017 - Mar 2020
CXA Group · Singapore

Led enterprise eCommerce and mobile platform delivery, managing regional engineering teams.

  • Served as technical advisor to tier-1 banks (HSBC, OCBC) and insurers, translating business needs into secure, scalable architectures.
  • Delivered B2B payment platforms and complex integrations across web and mobile.
eCommerce Product Management Team Leadership B2B Payments
Application Engineer
Dec 2016 - Jul 2017
MOZAT PTE LTD · Singapore

Contributed to a major mobile architecture migration from MVC to Clean Architecture, improving code quality and long-term maintainability.

  • Led integration of third-party mobile libraries and improved developer workflows through GitFlow, CI/CD automation, and release optimization.
  • Strengthened engineering standards by introducing static analysis and linting, improving reliability and deployment confidence.
  • Optimized team delivery processes by restructuring JIRA Kanban workflows.
Clean Architecture CI/CD GitFlow JIRA
Mobile Engineer
Jul 2016 - Dec 2016
Spacemob · Singapore (Acquired by WeWork)

Developed mobile applications supporting coworking space operations, including visitor management, meeting room booking, and on-site wireless payments.

  • Delivered end-to-end mobile solutions across iOS and iPad platforms, supporting real-world transactional use cases.
iOS iPad Payment Integration Space Management
Lead Software Engineer, iOS
May 2015 - May 2016
KFIT · Bangsar South

Led a 4-person iOS team, driving architectural redesign and reducing dependency on external vendors.

  • Revamped core mobile application, delivering 10+ features, improving performance, and increasing production efficiency by ~20%.
iOS Team Leadership Architecture Performance
Senior iOS Developer
Apr 2014 - Jul 2015
Mindvalley

Built mobile applications for enterprise clients including Nestlé and Castrol, delivering consumer and gamified mobile experiences.

  • Supported end-to-end mobile development across multiple client projects.
iOS Enterprise Gamification Client Projects
Mobile Application Developer
Mar 2011 - Apr 2014
MediaCliQ Group · Solaris Mont' Kiara

Created multiple applications for clients, e.g. Nestlé—the first mobile application for food and nutrition recipes in Malaysia.

  • Created mobile gamification application for Castrol that functioned similarly to Pokemon Go.
  • Led the operation of new office design for the company, as well as developed a beacon application for the new office.
Mobile Development Gamification Beacon Client Projects
Intern
Jun 2009 - Feb 2010
Intel Corporation

Gained foundational experience in software development and corporate environment as an intern.

Software Development Internship

Key Achievements & Impact

🚀
Solution Delivery Acceleration

Reduced end-to-end solution delivery from ~1 month to ~2 weeks • Reference Architectures

💳
Digital Assets & Payments

Tier-1 crypto exchanges and merchants • $30B+ Monthly Volume

🌏
APAC Implementation Leadership

Owned implementation strategy across China, Hong Kong, Singapore, Australia

🏦
Tier-1 Banks & Insurers

Technical advisor to HSBC, OCBC, and insurers • B2B Payment Platforms

📱
Mobile & Platform Engineering

MVC to Clean Architecture • Go SDK & JavaScript integrations • CI/CD & JIRA

👥
Regional Team Leadership

Led and mentored implementation and sales engineers across APAC

Skills

Core Competencies
Product Demonstration 95%
Problem Solving 90%
Pre-Sales 88%
Post-Sales 85%
Customer Experience 85%
Technical Expertise
Solutions Architecture 95%
Payment Processing 88%
API Integration 85%
Team Leadership 80%
iOS Development 92%
Additional Skills
Python Ethereum & Solidity Go SDK JavaScript REST APIs Fiat & Stablecoin Agile/Scrum GitFlow CI/CD JIRA

Get In Touch

I'm always interested in new opportunities and exciting projects. Let's connect and discuss how we can work together!